Officials of the Provincial Public Administration Service Center guide people to install online public service applications.

Therefore, Yen Bai province has developed and put into use the DVC application version of Yen Bai province on mobile phones and smart devices to facilitate people and businesses in the online environment. Thereby, improving the quality of administrative procedure reform, contributing to building e-government.

Submitting applications through the online DVC Portal helps organizations and individuals to do so 24/24 hours a day, anywhere with an Internet connection, without needing to go directly to the state agency to receive ballots in order. Wait for officials to receive documents as before. With level 3 online DVC, organizations and citizens can register online applications anytime, anywhere, look up information about procedures and application status quickly and conveniently.

With level 4 online service, in addition to being able to register documents online anytime, anywhere, users will also receive administrative procedure resolution results sent by mail, the user will make payment of fees. , fees and postal charges according to regulations...

To help people have easier access to the implementation of administrative procedures through the online Service Portal, the Provincial Public Administration Service Center has coordinated with VNPT Yen Bai to use the Yen Bai Provincial Service Application on phones and tablets. Smart devices with many utilities.

Mr. Nguyen Viet Hung - Deputy Director of Information Technology Center, VNPT Yen Bai said: Installing and using the DVC application on the phone is very easy. Users just need to search for the application on the smartphone device's service store to download the application, then register an account according to the instructions. The target audience is all people in the province, with a variety of equipment types and knowledge levels.

“Therefore, the main interface of the application is designed to be simple and highly personalized with clear instructions for use so that people can easily search, submit and look up the process of solving all problems. including users' administrative procedures on the phone" - Mr. Hung said.

According to statistics, up to now, in the province, up to 80% of adults have smartphones. Therefore, the implementation of the DVC application in Yen Bai province is of great significance in increasing the rate of people using online DVC. Therefore, immediately after it was completed and launched, localities actively deployed propaganda and guided people to install and use it.

Mr. Nguyen Tien Cong in village 3, Dao Thinh commune, Tran Yen district shared: "I was instructed to install the DVC application on my mobile phone, I found it very convenient, applying through this application will reduce travel time. I can register additional business lines in the phone application anywhere without having to go to the District Public Administrative Service Department."

Mr. Tran Tri Dung - Deputy Director of the Provincial Public Administration Service Center said: "Currently, the Center is coordinating with localities to promote propaganda and guide people to exploit and use the DVC application in Yen province." Bai also actively coordinates with telecommunications units to provide digital signatures for people so that users can conveniently perform services on the network environment quickly and effectively.

Promoting the use of online services on mobile phones is a major effort of Yen Bai province to create more convenience for people and businesses when carrying out necessary procedures, contributing to promoting administrative reform, gradually building a professional and modern administration